Privacy Policy

At NatalieTrail, your privacy is important to us. This Privacy Policy describes how we collect, use, and safeguard your personal information when you interact with us through our services, website, or while placing an order.

Information We Collect
When you use our services, we may collect the following types of personal information:

• Full name

• Shipping and billing address

• Contact number and email address

• Order and transaction details

• Any messages or inquiries you send to us

We only collect information that is necessary to process your order, communicate with you, and improve your experience with NatalieTrail.

How We Use Your Information
We use the information we collect for the following purposes:

• To process and fulfill orders placed through our service

• To provide order updates, respond to your inquiries, and offer customer support

• To improve our products and customer service based on your feedback

• To maintain records for internal use and service delivery

• To send occasional updates or promotional communications (only if you’ve opted in)

Cash on Delivery (COD) Only
NatalieTrail accepts payments via Cash on Delivery (COD) only. As such, we do not request or store any sensitive financial data such as credit card numbers, bank information, or online payment credentials.

Information Protection
We take all reasonable precautions to safeguard your personal information. Your data is stored securely and is only accessed by authorized personnel for purposes related to processing your order and communicating with you.

No Sale or Sharing of Data
We do not sell, rent, trade, or share your personal information with third parties for marketing purposes. All data collected is used strictly for NatalieTrail’s internal operations.

Your Choice to Opt Out
If you no longer wish to receive promotional messages or communications from NatalieTrail, you can opt out at any time. Simply email us at [email protected] with your request to unsubscribe or be removed from our contact list.

Retention of Information
We retain your information only for as long as it is needed to complete transactions, respond to inquiries, or maintain customer service records. After this period, we securely discard or anonymize the data.

Policy Updates
NatalieTrail reserves the right to modify this Privacy Policy as needed. All updates will be reflected on this page along with the revised effective date. We encourage you to review the policy periodically to stay informed.

Contact Us
For questions about this Privacy Policy or how your data is handled, please contact us at:
📩 [email protected]